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Frequently Asked Questions

Below are frequently asked questions from our users

How secure is iCapital's platform for investing in cryptocurrencies?

iCapital prioritizes the security of our platform and your investments. We utilize industry-standard security measures, including encryption protocols and multi-factor authentication, to safeguard your funds and personal information. Additionally, we continuously monitor our platform for any potential security threats and regularly update our security practices to stay ahead of emerging 

How do I withdraw funds from my iCapital investment account?

Withdrawing funds from your iCapital investment account is quick and straightforward. Simply navigate to the withdrawal section of your account dashboard, select the amount you wish to withdraw, and choose your preferred withdrawal method. Depending on the withdrawal method you choose, it may take some time for the funds to reach your designated account. Rest assured, we strive to process withdrawals promptly to ensure a seamless experience for our users.

How does iCapital ensure compliance with regulatory standards in the cryptocurrency market?

iCapital is committed to upholding the highest standards of regulatory compliance in the cryptocurrency industry. We work closely with legal experts and regulatory authorities to ensure that our platform adheres to all relevant laws and regulations. Additionally, we implement robust KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures to verify the identities of our users and prevent illicit activities. Rest assured, when you invest with iCapital, you can trust that your investments are in compliance with regulatory requirements.

Get In Touch

Fill the form below to make inquirires. You can also contact us via livechat, email, support ticket or using the contact details below.

San Francisco, CA 94107 United States